Critiques

Away from best to the fresh new poor during the last few years. Cannot trust how inexperienced, and you will totally ridiculously foolish past believe, the people are at that borrowing union. We have already been expenses a percentage or one or two way more within almost every other borrowing unions to possess my financing to keep myself the latest aggravation of dealing which have foolish some one. One trouble the fresh Section out-of borrowing unions is the perfect place so you can document complaints. Given that Massachusetts attorneys generals work environment will not deal with them.

Poor modify You will find actually viewed

Worst change I’ve previously viewed. The old online financial is actually far advanced than new you to. Left my personal past financial on account of a bad change and you may just after 15 years with DCU I am given making.

DCU associate because the 2015 and you may departing

I’ve been an excellent DCU affiliate due to the fact 2015 and was able an effective 100% percentage history for an auto loan and you will a charge card. Towards the app update in later 2023, I had issue logging in and you may and then make money. Therefore, I redirected my costs costs to many other notes. I acquired a notice to own an excellent equilibrium out of 63 dollars, promptly called to repay they, and you may claimed the fresh new technical products. Sadly, my personal questions weren’t managed. From the pursuing the battery charging stage, a balance of $1 and lots of dollars try again recharged which i paid back. Customer support doesn’t have idea if any other fees would-be added int the guy next recharging cyclee even worse DCU shorter my personal credit maximum from $ten,000 to help you $0 and you will said my personal account just like the unpaid with the credit reporting agencies, and therefore decreased my personal credit rating by the 108 activities-to have 63 dollars. I’m currently disputing it with DCU together with credit reporting agencies, however, I would alerting anyone to closely think about the potential effects prior to using their qualities.

They shed my car identity document

Hello, I’m creating to provide my feedback towards means a significant file is mishandled managed from the DCU. I’m most troubled one my Title document are mailed out over me without having any record details owing to USPS. I do believe is actually gross neglect. As i achieved out over the newest DCU once prepared couple of months, I was informed the brand new Label file is actually distributed 30 days immediately after the mortgage is actually paid. Although not, You will find not received any identity file inside send. I appeared which have regional USPS plus they totally couldn’t shade this new sent send. I found myself thus offered to visit DMV that have a good Lien launch letter and you will works from base. This is extremely cumbersome and you may inconvenient for me. You will be charged us to get duplicate. I wish there are top processes positioned in the 1st so i would not have never destroyed a significant.

Worst Customer support

DCU is the worst without doubt. I happened to be closing in to my Car finance and finished up going for DCU. They recognized my personal mortgage and you will asked us to unlock a merchant account and this unsuccessful 3 x. Brand new it asked us to contribute article which i is actually are able to open a membership right after which immediately following two days, my personal application for the loan wasn’t still recognized and you can on contacting they said told you their canceled and therefore are sorry. Its thus ridiculous once you urgently require the car finance. The consumer service associate wasn’t after all empathetic.

Terrible Lender no ATMs and Horrible Customer care

For individuals who miss out the times of waiting inside very long contours in order to withdraw funds from the financial institution, americash loans Black up coming DCU can be your put! I live in a busy city, but really DCU has actually hardly any towns and cities here. On the other hand, their ATMs is no place as discovered except that on genuine lender. Here is the simply financial when you look at the 2020 you to however holds a lot of time traces meeting the door toward the common date. If you wish to name the financial institution, be prepared to be handled rudely. When using DCU for auto-spend selection which have debtors, we provide very long turn-around moments so you can echo costs were made. This lender is actually awful having too many reasons to get into. Steer clear!